Privacy Policy

Last Updated: 29 June 2026

Chan Man Lee (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

Information You Provide

When you submit an enquiry through our contact forms, we may collect:

  • Name
  • Email address
  • Phone number
  • Any information you include in your message

You are responsible for ensuring that any information you provide is accurate and up to date.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address (which may be anonymised where applicable)
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • General location (such as city or country)
  • Website interactions (such as clicks and scrolling)

This information helps us understand how visitors use our website and improve the user experience.

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries
  • Provide product and service information
  • Improve our website and user experience
  • Monitor website performance and usage
  • Analyse website traffic and visitor behaviour
  • Detect and prevent security issues
  • Maintain and improve our services

We do not sell your personal information to third parties.

3. Analytics and Tracking Technologies

Our website uses the following services:

Google Analytics 4 (GA4)

We use Google Analytics 4 to understand how visitors interact with our website. GA4 collects usage data such as pages visited, session duration, and interactions to help us improve our website.

Google Tag Manager (GTM)

Google Tag Manager is used to manage and deploy website tags and tracking scripts. GTM itself does not collect personal information but facilitates the operation of analytics and marketing tags.

Google Search Console (GSC)

Google Search Console helps us monitor our website’s presence in Google Search, identify technical issues, and improve search performance. It does not collect personal information from website visitors.

Microsoft Clarity

We use Microsoft Clarity to better understand how visitors use our website through features such as session recordings, heatmaps, and interaction analytics. This helps us improve website usability and user experience.

Microsoft Clarity may collect information about your interactions with our website, including mouse movements, clicks, scrolling activity, and device information.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember user preferences
  • Analyse website traffic
  • Improve website functionality
  • Measure website performance

You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

5. Sharing of Information

We may share information with trusted service providers that assist in operating our website, including analytics providers and website hosting services.

We may also disclose information where required by law or to protect our legal rights.

6. Data Security

We take reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where applicable
  • Request information about how your data is used

To exercise these rights, please contact us using the details below.

9. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us at marketing@chanmanlee.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised “Last Updated” date.